Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:

getplaybeatz
Attn: Returns
Strong Current Hong Kong, Suite 2201, 21/F Chinachem Century Tower, 178 Gloucester Road, Wanchai, Hong Kong  
Wanchai, Wanchai 2201  
Hong Kong  
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 
EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
855 815 1539 
support@getplaybeatz.com 
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